Privacy Policy

Effective Date: 10 July 2025

1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Business Name: Quality Africa
Address: 6 Bramble Park, Bridgetown, Co Wexford, Y35 ET93, Ireland
Email: mike.mcnerney@quality-africa.com

We act as the Data Controller for the personal data we collect through this website.


2. What Personal Data We Collect
We may collect and process the following types of personal data:

  • Contact Data: such as your name, email address, and any other details you provide via our contact form or email.

  • Technical Data: such as IP address, browser type, operating system, and pages visited, collected via cookies or analytics tools.

  • Usage Data: information about how you use our website.

  • Marketing Data: if you opt-in to receive marketing communications from us.


3. How We Use Your Data
We use your personal data for the following purposes:

  • To respond to your inquiries or requests.

  • To improve the functionality and user experience of our website.

  • To send you information or marketing materials (only if you have opted in).

  • To comply with legal obligations.


4. Legal Basis for Processing
Under the GDPR, we rely on the following lawful bases for processing your personal data:

  • Your consent (e.g., for marketing emails or cookies).

  • Our legitimate interests (e.g., to improve our services).

  • Performance of a contract (e.g., responding to a contact form request).

  • Compliance with legal obligations.


5. Data Sharing and Transfers
We do not sell or rent your personal data. We may share your data with:

  • Trusted third-party service providers (e.g., website hosting, analytics) who process data on our behalf under strict data protection agreements.

  • Regulatory or legal authorities if required by law.

We do not transfer your personal data outside the European Economic Area (EEA) unless appropriate safeguards are in place.


6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.


7. Your Data Protection Rights
You have the following rights under the GDPR:

  • The right to access your personal data.

  • The right to correct or erase your data.

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time.

  • The right to lodge a complaint with the Data Protection Commission (www.dataprotection.ie).

To exercise your rights, contact us at: mike.mcnerney@quality-africa.com


8. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences via your browser settings. Please refer to our [Cookies Policy] for more details.


9. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, or destruction.